I’ve found Downloading to an iPad can take a little bit of concentration to start with, so I’ve tried to include as many steps to help you out.
So deep breath and inner calm.
Pro tip: (iOS is an abbreviation of iPhone Operating System) The screens may vary slightly due to the different functionalities of the operating system, this was with iOS software version 13.3.1
Step 1: Check your iPad/iPhone Software Version (iOS)
The Files app was introduced to iPad and iPhone in iOS 11.
You need to have iOS 11 or later installed on your iPad/iPhone.
You can check your current iOS by:
Tap Settings > General > About
Step 2. Open your Safari Browser and login to your email account the Order Receipt was sent to
This might be Yahoo, Gmail, iCloud etc
Step 3: Find your Order Receipt and click the first video.
Step 4: A popup should appear, tap to download
Step 5: You can tap the progress bar icon on the top-right to see the download progress
Step 6: Once downloaded, Tap the Files app to see the video
