If you have any questions about the online courses, check out the Frequently Asked Questions below.
If you need downloading help, check out the Downloading Help Page
ART SCHOOL FAQs
All of my teachings are online. My painting studio is based in the U.K but I don’t currently run any live classes from there.
Step-by-step online acrylic video lessons and written articles based on classical painting fundamentals, perfect for the absolute beginner. I simplify complex subjects so that even a novice can produce a painting to be proud of.
I don’t currently run any live classes, all of the teachings are online. If this changes, I will add details on the blog and send updates through the art school newsletter.
Yes, I’m always delighted to see students success stories from the courses and hear your creative triumphs! Just attach your finished painting to an email and send it to me direct: [email protected].
No. I don’t run a student forum on the blog.
Due to the number of requests I receive, I don’t offer a student critique service
If you have a painting related question they are best added as a comment to an article, then the question will have a context and other students can benefit from the answers. Since the blog started I have personally answered over 10,000 comments on the blog.
ONLINE COURSE FAQs
No. Each course is a one-time payment, yours to keep forever.
As many times as you like! Once downloaded they are yours to keep forever.
When you purchase a course, you’ll receive an Order Receipt containing all your downloadable video links, JPEG reference images and PDF files for the course as an email.
You must then download and save the video lessons onto your home computer or laptop. Once you have saved the files, you can watch them as many times as you like, whenever you like, forever.
Don’t worry at all, just drop me an email and I can send you through fresh links.
You can pay using Paypal or your Credit/Debit Card. We accept Visa, MasterCard, American Express, and Discover Credit Cards
When you’ve purchased a course, an itemized PDF Invoice and order receipt will arrive in your inbox, you can print this out.
Yes, you can download the files directly to a USB flash drive that will give you portability and extra storage. Sandisk make good USB sticks.
No, the courses are only available as an instant download video file.
Yes, however, not all DVD players will playback MP4 video files.
Many DVD players will say MP4 on the front tray, for example, ‘DVD/Audio CD/DivX/MP4/MP3/’
There are a couple of options if your DVD player does not support MP4s
1. Playback the DVD on your computer or laptop
Check you are using a DVD-R disc, a CD-R will often just record the audio.
If you burn the MP4 files onto a DVD and then play the DVD on your computer or laptop it should play without a problem if you have a media player that supports MP4s.
(If you need to update your media player, you can download a good one here:
VLC media player (free) VLC Media Player http://www.videolan.org/)
2. DVD playback on a DVD player with a file Converter
Some older DVD player do not support MP4 because MP4 is a format with different decodes. If you have an older DVD player you will have to convert the files using free software.
The MP4 to DVD converter from www.freemake.com is a good choice.
Check that the email hasn’t gone to your spam folder. The downloads should come through shortly after paying.
If you still can’t see them then drop me an email and I’ll soon get you painting (I’ve yet to have a download that hasn’t been solved!)
P.S. If it’s in the middle of the night U.K time (G.M.T) I’ll get on the case as soon as I’ve eaten my toast!
The video files (called MP4 files) will play on 95% of computers/laptops using the media player that is already installed on them. If you have earlier software or an older computer that doesn’t have a media player, you can download one for free.
VLC media player (free) VLC Media Player- http://www.videolan.org/
Apple Quicktime – http://www.apple.com/quicktime/download
Windows 7 can sometimes have trouble reading MP4 files, but if you download a new free media player that will solve the problem. Once installed on your computer, you should be able to view the videos.
Forever! Once you have downloaded the course, the videos are yours forever to watch as many times as you like.
I use a free app called ‘Documents’ which enables you to download MP4s, .ZIP files and PDFs to your iPad.
It has an inbuilt web browser that you can download video links through (there are other apps that do the same thing but I’ve found this one easy to use)
Firstly, install the Documents app https://readdle.com/documents
Step 1. Open the Documents app.
Step 2. We’re going to create a folder first to store the videos. Tap the blue circle icon at the bottom right, then tap the ‘New Folder’ icon to create a new folder.
Step 3. Create a folder name for your courses, I’ve used ‘Will Kemp Art Courses’
Then we have to view your download links using the inbuilt web browser.
Step 4. Click on the web browser from within the app.
Step 5. Using the Browser, log into your email account (I’ve shown an example for yahoo mail below), but could be your Gmail account, or iCloud etc. Open up your Order Receipt email which contains your course links.
Step 6. Click the first video listed. (the download links are all listed in the right-hand column)
Step 7. A new tab will show up, click the tab and the video fills the screen and may start playing automatically.
Now is the time to save the file.
Click the download icon arrow in the top bar to the right and a box will prompt you to “Save Page”
Step 8. When you click ‘Save Page’ a ‘Save File’ pop up box will show up displaying the name of the video file and it will give you an option of where you want to save it.
The default will be ‘Documents/Downloads’ folder (you can download here if you haven’t made a new folder)
Step 9. Click the grey arrow on the right to find the ‘Will Kemp Art Courses’ folder.
Select the folder then click ‘Done’.
This will save the file in the folder we created called ‘Will Kemp Art Courses’
Step 10: Your screen at this point may turn white or just remain as the video – both are fine. The file is downloading in the background, now click the home button at the top left.
Step 11: Then click the ‘Documents’ tab.
Then click the ‘Will Kemp Art Courses’ folder
Step 12. You’ll see the video downloading, the file isn’t fully downloaded until you see an image from the video.
Step 13. Fully downloaded, Click the image of the video to play the file.
Whoo hoo, you’re done! You can now watch that video as many times as you like. Just repeat the process to download the other files.
Step 14. Phew, great work, pour yourself a well-deserved brew and a give yourself a downloading tech genius badge!
I live in the U.S. and am interested in your online classes. Prices are given in UK pounds. What is the exchange rate for dollars?
If you have any painting-related questions, they are best added as a comment to an article; then, other students can benefit from the answers.
My direct email is:
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