What file format are the video files? Do I need a special player on my computer?

The video files (called MP4 files) will play on 95% of computers/laptops using the media player that is already installed on them. If you have earlier software or an older computer that doesn’t have a media player, you can download one for free.

VLC media player (free) VLC Media Player-  http://www.videolan.org/

Apple Quicktime – http://www.apple.com/quicktime/download

Windows 7 can sometimes have trouble reading MP4 files, but if you download a new free media player that will solve the problem. Once installed on your computer, you should be able to view the videos.

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